ProMediVerse
Privacy Policy

Introduction

ProMediVerse is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect the personal data you provide to us, and how you can exercise your rights under the GDPR.

Information We Collect

We may collect and process the following personal data:

  • Personal Identification Information: Full name, email address, phone number, CV details, job preferences, and location.
  • Technical Data: IP address, browser type, operating system, and information about your visit (cookies, page interactions).

How We Collect Information

  • Directly: When you submit information through our website forms (e.g., job applications, contact forms).
  • Automatically: Through cookies and similar technologies when you use our website.

Why We Collect Information

We use the personal data we collect to:

  • Provide and manage our recruitment services, including matching you with job opportunities.
  • Communicate with you regarding job vacancies, applications, and other relevant services.
  • Improve our website’s functionality and user experience through analytics.

Lawful Basis for Processing

Under GDPR, we must have a lawful basis for processing your personal data. We rely on the following bases:

  • Contractual Necessity: To fulfill the services we provide (e.g., matching you with job opportunities).
  • Legitimate Interests: To improve our services, ensure security, and conduct business operations.
  • Consent: Where required, we may ask for your consent to send marketing communications. You can withdraw consent at any time.

How We Use Your Information

  • To match candidates with suitable job vacancies.
  • To communicate with clients regarding staffing needs.
  • To manage recruitment processes, including interviews and onboarding.
  • For marketing purposes, where you have given consent.

Data Sharing and Third Parties

We may share your data with trusted third parties for recruitment purposes, such as:

  • Clients: Potential employers or healthcare organisations seeking staff.
  • Service Providers: IT, marketing, and other business support services. We ensure all third parties comply with GDPR and have signed Data Processing Agreements (DPAs) with us.

If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Data Retention

We retain your personal data only as long as necessary for the purposes we collected it for, including:

  • The duration of your registration with our agency.
  • Up to two years after your last interaction with us, unless you request earlier deletion.

We regularly review our data retention periods to ensure data is only kept as long as necessary.

Your Rights

Under GDPR, you have the following rights:

  • Right of Access: You can request a copy of your personal data held by us.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data.
  • Right to Restrict Processing: You can ask us to limit how we process your data.
  • Right to Object: You have the right to object to our use of your data.
  • Right to Data Portability: You can request that we transfer your data to another provider in a structured, commonly used format.

To exercise any of these rights, please contact us at info@promediverse.com. We may require proof of identity, and we will respond to your request within one month.

Cookies

We use cookies to enhance your experience on our website. Cookies are small text files placed on your device to help us understand how users interact with our website. You can control cookie preferences through our [Cookie Policy] or your browser settings.

Data Security

We take data protection seriously and implement appropriate technical and organisational measures to safeguard your personal data, including:

  • Secure servers and encryption.
  • Limited access to data by authorised personnel only.

Data Breach Notification

In the event of a data breach, we will notify the relevant supervisory authority (ICO) within 72 hours if it poses a risk to your rights and freedoms. If the breach is high-risk, we will also notify you directly.

Changes to This Policy

We may update this policy from time to time. We encourage you to review this page regularly for any updates. Any changes will be effective immediately upon posting on this website.

Contact Us

If you have any questions about this privacy policy or your data, please contact us at:

ProMediVerse
Company Registration Number: 16013187
Email: info@promediverse.com
Phone: 0330 127 5954
Registered Address:
Fergusson House
124 City Road
London
EC1V 2NX